Guides & Rules

Thai Silk Spa Guide Rules

timetables

Open every day from 11:30 am to 08:30 pm.
It is mandatory to make an appointment, without the availability of services will not be guaranteed.
Children under the age of 13 can access the Spa with their parents until 11:30 am by reservation.

APPOINTMENTS TIMES

We kindly request to arrive at least 15 minutes before your schedule to enjoy the full benefits. We’re sorry to inform you that if you arrive late, we may have to reduce your treatment time depending on the booking following your appointment. Full payment will be required.

ETIQUETTE

It is absolutely forbidden to: Smoke / Talk loudly / Talk or discuss with the therapists / Bring cell phones or any other devices / Wear any shoes and jewelry.

CANCELLATION POLICY

The treatments you have selected are reserved especially for you. Please inform us with a 5 hour advance if you would like to reschedule or cancel your appointment, otherwise no refund will be provided.

SPECIAL CONSIDERATIONS

Guests with any medical problem and pregnant ladies are advised to consult their doctor before using any of the Spa services. Please highlight your medical condition in our health form.

VALUABLES

Management will not accept responsibility for the loss or damage to any personal belongings left unattended.